Privacy Policy
Last updated on: April 3, 2026
1. Introduction
At Soutien Direct International, we place a high priority on protecting your personal information. This policy is intended to clearly inform you about how we collect, use, and protect the information you provide to us.
2. Collection of Personal Information
We collect only the information necessary for our business operations, particularly when you:
- Make a donation
- fill out a form
- contact us
- Join our initiatives
The information that may be collected includes:
- First and last name
- Email address
- Phone number
- Information provided voluntarily (message, donation details)
3. Use of Information
The information collected is used solely for:
- process donations
- get in touch with you
- monitor our activities in the field
- organize and coordinate assistance for families
- improve our communications
We never sell, share, or rent your personal information.
4. Submission of Donor Names
In the interest of transparency and fostering human connection, the donor’s name may be shared with the family receiving the donation.
However, no other personal information is shared. The following items are never transmitted:
- email address
- phone number
- home address
5. Information Sharing
Your information may be shared only when necessary, for example:
- with authorized members of our team
- with staff members directly involved in the distribution of aid
In any case, we limit access to information to what is strictly necessary.
6. Data Security
We take reasonable measures to protect your information from:
- unauthorized access
- the loss
- misuse
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
8. Your rights
You have the right to:
- access the information we have about you
- request that they be corrected or deleted
- withdraw your consent to their use
To exercise these rights, you can contact us at the following address:
9. Testimonials, photos, and content
As part of our activities, we may share images, videos, or testimonials.
We are committed to doing so only with the consent of the individuals involved.
10. Changes
This policy may be updated at any time to reflect changes in our practices or legal requirements. The date of the update will be indicated at the top of this page.
11. Contact
If you have any questions about this policy or the handling of your personal information: