Support direct concrete

to humans

We help families in need around the world put food on the table. Our team on the ground provides practical, direct assistance without any middlemen.

Support a family
  • Understand
  • Support
  • Take direct action
Direct International Support

Taking direct action where it matters most

Soutien Direct International is a grassroots initiative based in Cuba, in the heart of Havana. We provide direct assistance to families in need by offering them essential resources, including food baskets.

Our approach is simple: we go directly to the source, meet with people, and operate with transparency. Every donation translates into tangible aid, delivered without unnecessary intermediaries.

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Mission in progress

Cuba - Havana

Although we also operate in other regions of Cuba, our humanitarian aid efforts are primarily focused on Havana, where conditions are particularly dire.

  • Food baskets
  • Well-being
  • Specialized equipment
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How can I help?

Directly support a family in Cuba

 

Donate a complete food basket, delivered directly to a family in need. Delivery takes about two weeks, with visual confirmation.

 

Support a family
About the Founder

An initiative that makes a difference

A native of Quebec City, François Marotte is the founder of this humanitarian aid initiative, which originated on the ground in response to the emergency caused by the health and economic crisis in Cuba.
 
His approach is based on a simple idea: enabling donors to support families directly, without intermediaries. 

On the ground, a team of dedicated volunteers ensures the mission’s continuity by reaching out to families. Every food basket and every item delivered is the result of this direct, human, and transparent connection.

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In the field

Dedicated volunteers, right in the thick of things

In Havana, a team of Cuban volunteers distributes food baskets to the most vulnerable families every day.


Working on the ground, they reach out to people, understand their circumstances, and provide practical assistance directly in their homes.

Meet the team
Our Approach

Direct and transparent
humanitarian aid

Direct contact with families

Every donation directly supports a family, without going through complex or remote organizations.

No unnecessary middlemen

We cut out the middlemen to maximize the real impact of every donation, ensuring it goes directly to families.

Fast delivery

Food baskets are delivered, on average, within two weeks of the donation.

Visual confirmation

Concrete proof is provided when the basket is delivered, ensuring complete transparency.

A dedicated local team

A team of Cuban volunteers handles distribution on the ground, with compassion and respect.

Tangible and immediate impact

Each food basket provides real and immediate support to families living in difficult circumstances.

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Frequently Asked Questions

Understanding
Family Support

How does family support work in Cuba?

Every donation directly supports a family in Havana. The donation is used to put together a complete food basket, which is delivered in person by our local team.

Is the assistance really direct?

Yes. We work without unnecessary middlemen. The food baskets are prepared and delivered directly to families by volunteers on the ground.

Where does the food in the baskets come from?

Food items are purchased locally in Havana through partnerships with independent suppliers and wholesalers. This approach allows us to source supplies directly on-site and respond quickly to families’ needs.

How long does it take for the order to be delivered?

On average, the food baskets are delivered within about two weeks of the donation, depending on local conditions.

What's in a food basket?

The food baskets contain non-perishable items, provided in various quantities, tailored to local conditions and the basic needs of families, such as: White rice, spaghetti, tuna in oil, tomato sauce, cooking oil, espresso coffee, condensed milk, peaches in syrup, mashed potatoes, diced potatoes, white beans, chickpeas, mackerel in oil, plain mackerel.

Will I receive a delivery confirmation?

Yes. A visual confirmation is sent when the package is delivered, to ensure complete transparency.

Can I support more than one family?

Absolutely. You can sponsor multiple families or provide ongoing support for the initiative.

Who decides which families receive assistance?

Families are identified on the ground by our team of Cuban volunteers, based on strict criteria and an assessment of their level of need. Each situation is analyzed to prioritize the most urgent cases and the most essential needs. We also work in partnership with certain Catholic institutions in Havana, which allows us to better understand local realities and ensure that the aid we provide is fair and appropriate.

Where exactly does my donation go?

Your donation is used primarily to purchase food and cover the local logistics costs associated with distributing the food baskets.

Is Soutien Direct International a nonprofit organization?

Yes. Soutien Direct International is a nonprofit organization incorporated and registered with the Government of Canada.
Testimonials

They chose
to make a difference

This project is very close to my heart, because everyone deserves access to their basic human needs. Thank you to the entire team. May God bless you all!

Marie-Andrée

Calgary

AB, Canada

Just a few minutes with François convinced me that this humanitarian project is rooted in compassion, trust, and transparency, and is changing the lives of many families.

Linda

Quebec

Quebec, Canada

I was looking for a reliable organization that could meet the needs of Cubans lacking basic necessities and make a real difference. That’s exactly what Soutien Direct International does.

Angèle

Sherbrooke

Quebec, Canada

Get involved

Become a volunteer

Join a humanitarian initiative. Whether you contribute your time, your network, or your expertise, every contribution helps support more families and further our mission.

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